Sometimes, the answer you’re looking for isn’t in our FAQs — and that’s okay! At Locai, we’re here to help. If you’ve searched our support resources and still need assistance, we offer two simple ways to get in touch with our support team.
📧 Contact Us by Email
For detailed inquiries or if you prefer to communicate at your own pace, you can reach us directly via email here:
What to include in your email:
· A clear description of your issue or question
· Any relevant screenshots or error messages
· Your account information (if applicable)
· Steps you’ve already tried (if any)
💬 Join Our Discord Community
Prefer a faster response or want to connect with other Locai users? Visit our official Discord channel to chat with our support team and community members in real time.
👉 Join the Locai Discord Server
In Discord, you can:
- Post your question in the #support channel
- Browse past discussions for similar issues
- Get updates on new features and announcements
Our moderators and support staff are active daily and will help guide you to a solution.
We’re Here to Help
Whether by email or Discord, we’re committed to providing friendly, timely support. Thank you for being part of the Locai community!